Secure. Compliant. Low-Risk Property Management

Yes. BDHC can take leases on full repairing and insuring (FRI) terms, reducing the management burden on landlords and ensuring that the asset is properly maintained throughout the term.

For multi-unit buildings or longer-term arrangements, BDHC uses flexible common law tenancies, which do not create assured tenancy rights and are not affected by changes in the Renters’ Rights Bill. This provides landlords with predictable and low-risk occupancy. 

BDHC has operated continuously since 1981 without external borrowing or reliance on public funding. This long-term financial stability, combined with robust arrears-management processes and strong governance, provides landlords with reliable, secure covenants.

Members are selected through a structured assessment that checks compatibility with co-operative living and property requirements. BDHC works with local authorities and partner organisations to vet applicants and ensure that Members can meet their responsibilities.

BDHC works closely with local authorities, Notting Hill Genesis and Peabody (formerly Catalyst), as well as other London co-operatives. These partnerships support Member recruitment, benefits coordination, and best-practice compliance in property management.

Members maintain the interior of the property and report issues relating to standard installations. BDHC notifies landlords of structural defects or major works that may be required and ensures compliance with statutory checks.

Landlords must ensure that any property offered to BDHC meets basic statutory safety requirements before Members move in. This includes:

• A valid EPC certificate

• A current Gas Safety Certificate (where applicable)

• An Electrical Installation Condition Report (EICR)

• A recent Fire Risk Assessment

• Working smoke alarms and carbon monoxide detectors as required by law

• An asbestos report if the property was built before 2000 or if asbestos may be present

• The property must be free from Category 1 hazards, including damp, mould, unsafe electrics, excess cold, or other conditions identified under the Housing Health and Safety Rating System (HHSRS)

Once these standards are met and the property is handed over, BDHC manages the interior condition, occupation, reporting and Member responsibilities for the duration of the licence period.

BDHC has an allocation policy designed to avoid both overcrowding and underuse. We ensure appropriate, safe and sensible occupancy that reflects the size and layout of the property.

Members follow co-op rules and policies, attend meetings, and undergo inductions and training. BDHC liaison officers provide oversight, support and preventative management to ensure Members meet their responsibilities and the property is well cared for.

BDHC has a clear, structured process for resolving behavioural or conduct issues. We operate strict co-operative rules, a transparent complaints procedure and proportionate responses.

If concerns arise, BDHC can apply:

• Intervention or additional support

• Behavioural agreements

• Probationary periods

• Expulsion, used only as a last resort

Where expulsion is required, BDHC manages the entire process internally and ensures compliance with our governance rules.

Arrears and contributions are handled directly by BDHC, meaning landlords do not experience income disruption or need to intervene.

Most placements take between 7 and 10 days from initial enquiry to occupation. Once the licence agreement is signed, BDHC assumes responsibility for the property.

Vacant possession is typically achieved within one month of licence termination. Properties are returned clean, secure and free of belongings, with handback coordinated directly with the landlord or their agent.

Members are responsible for all occupation-related costs, including council tax and utility bills, which they pay directly to the relevant suppliers and authorities.

With a minimum of 24 hours’ written notice, Members will provide access for statutory inspections and contractor visits, including gas safety checks, boiler servicing, electrical testing, asbestos surveys and fire risk assessments.